Privacy policy

Last Updated: May 28, 2026

Device & Crafters Co ("we," "our," or "us") operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience to our customers.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our Services:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Payment & Financial Information

  • Payment method details
  • Transaction information
  • Billing information
  • Payment confirmations

    Note: Payment information is securely processed by trusted third-party payment providers. We do not store complete card or banking information on our servers.

Account Information

  • Username and password
  • Account preferences and settings
  • Wishlist and saved items

Transaction Information

  • Purchase history
  • Cart activity
  • Returns, exchanges, or cancellations

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Website interaction data
  • Cookies and analytics data

Customer Support Information

Any information you provide when contacting us for support or inquiries.

2. How We Collect Information

We collect personal information:

  • Directly from you when you place orders, create an account, subscribe to emails, or contact us.
  • Automatically through cookies, analytics tools, and website technologies.
  • From service providers and partners that help us operate our business.
  • From Shopify and other third-party platforms used to provide our Services.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve website functionality and user experience
  • Personalize product recommendations
  • Prevent fraud and unauthorized transactions
  • Conduct analytics and performance monitoring
  • Send promotional emails and offers (only if you opt in)
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website performance.

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Analyze website traffic
  • Improve website speed and functionality
  • Deliver personalized advertisements

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Third-Party Services

We may share limited information with trusted third-party providers that help us operate our business, including:

  • Shopify
  • Payment gateways
  • Shipping and logistics partners
  • Analytics providers
  • Advertising platforms
  • Email marketing tools

Examples include:

  • Shopify
  • Razorpay
  • PayPal
  • Google Analytics
  • Meta/Facebook Ads

These providers process information according to their own privacy policies.

To learn more about Shopify’s privacy practices, please visit:
https://privacy.shopify.com/en

6. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable security practices, no online system can be guaranteed to be completely secure.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries where data protection laws may differ.

By using our Services, you consent to such transfers where permitted by applicable law.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a child has provided personal information, we will take appropriate steps to delete such information.

9. Your Rights & Choices

Depending on your location and applicable laws, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your personal information
  • Restrict certain processing activities

You may also unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.

10. Retention of Information

We retain your information only for as long as necessary to:

  • Provide our Services
  • Maintain legal and financial records
  • Resolve disputes
  • Enforce agreements and policies

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page along with the revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Device & Crafters Co
Email: info@devicecraftersco.com
Business Address: 101 Anand Valley Service Road, Anand Nagar Main, Block A, Indore, Madhya Pradesh, 452001, India

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.