Shipping policy

Last Updated: May 28, 2026

Thank you for shopping with Device & Crafters Co. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below for important information regarding order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

All orders are processed within 1–3 Business Days after payment confirmation.

Orders are processed on business days only (excluding weekends and public holidays).

Please note:

  • Processing times may be extended during sales, holidays, or high-demand periods.

  • Orders placed after business hours may be processed on the next working day.

2. Shipping Methods

We work with trusted shipping and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping

  • International Shipping (where applicable)

Shipping options available at checkout may vary depending on your location and product availability.

3. Delivery Timeframes

Estimated delivery timelines:

Region Estimated Delivery Time
India 5–10 Business Days
International Orders 7–20 Business Days

Please note that delivery times are estimates and may vary due to:

  • Courier delays

  • Customs clearance

  • Weather conditions

  • Remote delivery locations

  • High shipping volumes

We are not responsible for delays caused by third-party shipping providers.

4. Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Shipping method selected

  • Product weight and dimensions

Shipping fees may vary depending on your order and shipping destination.

We may also offer:

  • Free shipping promotions

  • Discounted shipping offers

  • Limited-time delivery campaigns

These offers may change without prior notice.

5. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number

  • Courier partner details

  • Tracking link (if available)

Please allow up to 24–48 hours for tracking information to become active after shipment.

6. International Shipping

We currently offer international shipping to selected countries.

Please note:

  • International customers may be responsible for customs duties, import taxes, or additional fees imposed by their local authorities.

  • Delivery timelines for international orders may vary depending on customs processing and local courier services.

Device & Crafters Co is not responsible for customs delays or additional import charges.

7. Delivery Issues & Delays

If your order is delayed, lost, or marked as delivered but not received, please contact us as soon as possible.

While we will do our best to assist you, we are not responsible for:

  • Incorrect shipping addresses provided by customers

  • Failed delivery attempts

  • Delays caused by courier companies

  • Natural disasters or unforeseen circumstances

Customers are responsible for ensuring that shipping information entered during checkout is accurate and complete.

8. Damaged or Missing Packages

If your package arrives damaged or incomplete, please contact us within 3 days of delivery with:

  • Order number

  • Photos of the package/product

  • Description of the issue

We will review the issue and work toward an appropriate resolution.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Device & Crafters Co
Email: info@devicecraftersco.com
Business Address: 101 Anand Valley Service Road, Anand Nagar Main, Block A, Indore, Madhya Pradesh, 452001, India

Thank you for choosing Device & Crafters Co. We appreciate your trust and support.